Agent

Peer-to-Peer Blog: Balance Makes the Best Channel Partnerships

There are three entities to consider in creating a partnership — the carrier, the agent and the clients. ...More
November 23, 2010
Posted in Blog
Who Are You, PHONE+ Reader?

Here’s what you, PHONE+ readers, told us about your businesses and the channel in 2010. ...More
November 22, 2010
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Vendor Misconceptions About TCA Certification

The TCA CTP was developed to make things easier for vendors and others; unfortunately, that hasn’t been made clear to many vendors. ...More
November 22, 2010
Posted in Blog
Peer-to-Peer Blog: Keep Your Feet on the Ground and Your Eyes on the Cloud

Your clients need you to help them cut through the hype and determine what cloud services can and cannot do for them. ...More
November 19, 2010
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
PHONE+ YOU Edition 2010

An entire issue of reader-to-reader content explores the ins and outs, ups and downs, past and future of the channel. ...More
November 19, 2010
Posted in Reports, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Cloudy With a Chance of Rain

Until industrywide data handling and security standards issues are addressed, the public cloud has no chance of realizing its full potential. ...More
November 18, 2010
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
Peer-to-Peer Blog: The Cost of Channel Conflict

Allowing a direct rep and an agent to compete for the same business drives down margins and puts the customer in the middle. ...More
November 10, 2010
Posted in Blog
Hanging Up on Hosted VoIP

Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. ...More
November 10, 2010 By Doug Allen
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Lightyear Adds Agents

Lightyear management said these new agents have the potential to drive more than a million dollars in new revenue in 2011. ...More
November 9, 2010
Posted in News
Master Agents Gear Up

Two leading master agencies have become VARs selling IP PBX solutions. ...More
November 8, 2010 By Khali Henderson
Posted in Articles