Agent

Peer-to-Peer Blog: Thank Goodness for VoIP!

VoIP and its benefits to agents and customers alike is here to stay! ...More
December 15, 2010
Posted in Blog, Voice over IP (VoIP)/IP Telephony
Using LinkedIn for Lead Generation

LinkedIn will enable you to identify key prospects at a company and even allow you to interact with them. ...More
December 14, 2010
Posted in Articles
Telcentris Debuts White-Label VoIP

Telcentris’ white-label solution enables interconnects, IT outsourcers, ILECs, CLECs, ITSPs and entrepreneurs a quick path to becoming a VoIP service provider. ...More
December 13, 2010 By Khali Henderson
Posted in News, Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Make the Most of Supplier Relationships – Part 1

Are you getting everything you can from your suppliers’ account teams? ...More
December 10, 2010
Posted in Blog
Asset Management: Maximizing Your Provider Partnerships

Agents work with carriers every day, but are they leveraging the relationship and all of its assets to drive success? ...More
December 10, 2010
Posted in Articles
Understanding the Role of Demarc Extension

Although it is easy for agents to overlook the demarc extension, this critical cabling channel comes with opportunity. ...More
December 9, 2010
Posted in Articles
Peer-to-Peer Blog: Vendors, Stop Bad Promos!

Why would I use a free three-month promo (and not get paid for three months), when I can get 150 percent upfront from another vendor? ...More
December 3, 2010
Posted in Blog
TCA Launches Agent Certification Program

Nearly a year in the making, the CTP program seeks to build an industry standard around technical concepts and business practices. ...More
November 30, 2010 By Khali Henderson
Posted in News
In Your Opinion

PHONE+ readers talk back on hot issues. ...More
November 29, 2010
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
A Funny Thing Happened …

PHONE+ readers swap on-the-job stories. ...More
November 24, 2010
Posted in Articles