Agent

Models: What Are the Primary Agent Business Models?

There’s a lot to consider in how you deliver your services. ...More
December 22, 2010 By Khali Henderson
Posted in Articles
Growth: How Can Agents Tap Into Customer Value?

Agent revenue agreements can help agents maximize the long-term value of their customer bases. ...More
December 22, 2010
Posted in Articles
Revenue Assurance: How Does An Agent Maximize Revenue?

How telecom agents build and maintain their residual revenue stream is dependent on a number of factors. ...More
December 22, 2010
Posted in Articles
Contracts: What Are the Basic Components of an Agent Agreement?

Carefully negotiated agreements are key to minimizing risk and uncertainty in any business venture, and especially in agent-service provider relationships. ...More
December 22, 2010
Posted in Articles
Staffing: What Staff Does an Agent Need?

One of the biggest challenges in running an agency is knowing when — and how — to bring on additional staff. ...More
December 22, 2010 By Cara Sievers
Posted in Articles
Compensation: How Is an Agent Paid?

Just how many ways does cash flow within agent relationships? ...More
December 22, 2010 By Khali Henderson and Cara Sievers
Posted in Articles
Products: What Products Can Agents Sell?

The availability of more goods and services means more opportunities — and more production education needed. ...More
December 22, 2010 By Khali Henderson
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Back Office: What Do You Need to Run an Agency?

Behind every good agent lies a good back office — so what needs to happen smoothly behind the scenes? ...More
December 22, 2010 By Cara Sievers
Posted in Articles
Resources: Where Do Agents Get Help?

Here's a list of whom to ask when you have questions about anything in the channel. ...More
December 22, 2010
Posted in Articles
TCA Names First Certified Agents

The Technology Channel Association announced that five of its agent members have become certified under its new Certified Telecommunications Professional (CTP) program. ...More
December 16, 2010
Posted in News