Agent

Renewals ARE a Competitive Event

Low compensation for renewals is a disincentive that not only impacts agent commissions, but service to the customer and carrier revenue. ...More
July 11, 2011
Posted in Blog
Computing the Cloud’s Impact on Agent Commissions

The growth of cloud services may very well signal the end of usage-based fees and associated commissions once and for all. ...More
July 7, 2011
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Head to Head: Wireline and Wireless Agency Contracts

Telecom Lawyer's Ben Bronston explains the intricacies of agent wireless contracts. ...More
July 7, 2011
Posted in Articles
Experienced, Not Expendable

Sure, we all need to understand where technology is going, but our best asset is our experience. ...More
June 30, 2011
Posted in Blog
The Trouble with Bonuses, SPIFFs

Must agents now prove they hit the metrics required for bonuses and spiffs? ...More
June 29, 2011
Posted in Blog
Be a Benevolent Dictator (and 8 More Lessons for Getting Your Stalled Startup Off the Ground)

If you’ve been afraid to act on your great business idea, the time to act is now. Here are a few lessons learned in building a successful business. ...More
June 28, 2011
Posted in Articles
Hugging the Learning Curve

We are accelerating through learning curves like never before. It’s exciting and a little bit scary. ...More
June 23, 2011
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
Cloud BC/DR: The Channel Opportunity

A new Cloud Services digital issue from Channel Partners magazine explores cloud-based BC/DR and the opportunity for agents and VARs. ...More
June 23, 2011
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
SMBs Ready for IP and Cloud Services

According to the latest SMB research, the channel should prepare for a downburst of activity around IP communications and cloud services. ...More
June 23, 2011
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
B2B Wireless Dealer Revisited

What has changed is business demand and reliance on wireless. This, in turn, has amped up the risk to agents that are not offering wireless services. ...More
June 21, 2011 By Khali Henderson
Posted in Blog