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Setting Customer Expectations for Circuit Installation

Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay. ...More
December 13, 2011
Posted in Articles, Ethernet/ MPLS
Truly Converged Access ...

Metro Ethernet is rapidly replacing T1s as the preferred method for attaining convergence. Once available only in isolated islands across the U.S., metro Ethernet is being deployed by multiple carriers nationwide. ...More
December 5, 2011 By David Byrd
Posted in Blog, Ethernet/ MPLS
FairPoint Sues Level 3

The suit claims Level 3 owes FairPoint $4.3 million for accessing its lines in New Hampshire, with additional debt incurred in Maine and Vermont. ...More
October 31, 2011 By Josh Long
Posted in News
FCC Searches for Industry Consensus on Regulatory Treatment of VoIP

One key issue raised by the petition is the applicability of access charges to VoIP services. Access charges provide many traditional carriers with a significant revenue stream, which is one of the reasons why access-charge reform is so difficult for the FCC to adopt. ...More
July 22, 2011
Posted in Blog, Voice over IP (VoIP)/IP Telephony
Ethernet Over Copper: A Cost-Conscious Cloud Connection

As more applications clog businesses’ and organizations’ Internet pipes, Ethernet over copper is turning into the ideal, low-cost transport alternative. ...More
May 25, 2011 By Kelly Teal
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS)
Holy Massive Bureaucratic Report, IP Man!

The U.S. ranks sixth among the G7 and is at risk of falling to seventh when Access, Speed and Price (ASP) are compared. This includes the broadband that is available in our cities and metropolitan areas. ...More
April 6, 2011 By David Byrd
Posted in Blog
CenturyLink’s Profit Dips as Company Nears Wrap of Qwest Acquisition

The company anticipates closing its acquisition of Qwest on April 1 following regulatory approvals. ...More
February 16, 2011 By Josh Long
Posted in News
Peer-to-Peer Blog: Broadband Is Not Scarce

The latest FCC report on the state of broadband in the U.S. labels broadband as “scarce." That is hardly the case. ...More
December 10, 2010 By David Byrd
Posted in Blog
Glowpoint, Acme Packet Team to Offer Secure, Cloud-Based Videoconferencing

Glowpoint is adding Acme Packet’s Net-Net Session Director session border controller technology to its Open Video cloud-based videconferencing to offer a flexible yet secure solution. ...More
October 27, 2010 By Charlene O'Hanlon
Posted in News, Ethernet/ MPLS
ShoreTel To Acquire Agito Networks

The deal will add Agito’s fixed-mobile convergence capability to ShoreTel’s unified communications portfolio. ...More
October 21, 2010 By Richard Martin
Posted in News, Voice over IP (VoIP)/IP Telephony