Underwritten for a limited time courtesy of CompTIA

Partnering Trends Between Telecom and IT Channels — 2013

The Third Annual Benchmarking Report by Channel Partners and CompTIA

Traditional IT solution providers and telecom services agents continue to forge successful business partnerships that reflect a number of realities today: ongoing convergence between the two industries, the impact of emerging technologies and trends such as cloud computing, and the need to fill gaps in skill sets with complementary relationships. Channel Partners and CompTIA teamed up for the third time to conduct an in-depth survey exploring the nature and health of these partnerships.

This Report includes the results of that survey and covers:

The Nature and Value of Agent-VAR Partnerships
The Drivers, Expectations and Priorities for Agent-VAR Partnerships
The Factors Driving Success of Agent-VAR Partnerships

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Co-producer:

CompTIA

CompTIA is the voice of the world’s information technology (IT) industry.

As a non-profit trade association advancing the global interests of IT professionals and companies, we focus our programs on four main areas: education, certification, advocacy and philanthropy. We:

•Educate the IT channel: Our educational resources, comprising online guides, webinars, market research, business mentoring, open forums and networking events, help our members grow their businesses and become the “best in class”.

•Certify the IT workforce: We are the leading provider of technology-neutral and vendor-neutral IT certifications.

•Advocate on behalf of the IT industry: We bring the power of small and medium IT businesses together as a united voice.

•Give back through philanthropy: In addition to our foundation enabling disadvantaged populations to gain the skills they need for employment in the IT industry, CompTIA provides support to IT-based charities chosen by the members.

Our vision of the IT landscape is shaped by 30 years of global perspective and more than 2,000 members and more than 2,000 business partners. We are driven by our members and led by an elected board of industry professionals.