Mobile Unified Communications: Channel Opportunities and Challenges

As workers have become more mobile and the smartphone has become the mobile device of choice, businesses have begun to look at the potential to extend access to unified communications to users whose work takes them around the building, across the campus or beyond. Indeed the ability to access the corporate directory, see colleagues’ presence status or to join conferences with a single click are even more valuable to users who are mobile. However, as businesses start to investigate mobile UC, they are confronted with a wide array of options. This presents an opportunity for channel partners to offer guidance. To that end, this report:

• Assesses the market growth and drivers for mobile UC
• Reviews and compares approaches to mobile UC
• Identifies challenges and opportunities for channel partners in mobile UC