Channel Partners Online - REPORT Series

Posted April 18, 2012 in Report,Voice over IP (VoIP)/IP Telephony Clouds are everywhere. Over the past several years, the cloud has evolved from a simple way of describing virtualized and service-based delivery of technology and communications solutions to a cultural and economic phenomenon. ...More MORE INFO

Channel Partners Fact Book 2012: The Go-To Guide for Communications and IT Services Agents

Posted April 10, 2012 in Report,Voice over IP (VoIP)/IP Telephony Whether the information is new or review, the fourth annual edition of this compilation of advice, tutorials, glossaries and best practices provides an overview of the basics on becoming an communications and IT services agent, getting started and building the business. ...More MORE INFO

Partnering Trends Between Telecom and IT Channels — 2012

Posted March 23, 2012 in Report Channel Partners and CompTIA teamed up for the second time to conduct an in-depth study exploring the nature and health of these partnerships. ...More MORE INFO

Peer-to-Peer Networking Mixer Conversation Guide

Posted March 20, 2012 in Report,Ethernet/ MPLS,Software as a Service/ Cloud Services (SaaS),Voice over IP (VoIP)/IP Telephony To make the most of partners' participation at the spring mixer held in concert with the Channel Partners Conference & Expo, March 26-29, in Las Vegas, we asked them about their priorities. ...More MORE INFO

Mobile Cloud: Channel Opportunities and Challenges

Posted February 20, 2012 in Report,Software as a Service/ Cloud Services (SaaS) The expectations for Mobile Cloud services are high, despite their relatively short history. ...More MORE INFO

NetDialer Answers Call Centers' Greatest Challenges

Posted February 9, 2012 in Report Finding a balance between quality and cost is call centers' constant challenge. These case studies show how both call centers and their trusted partners are finding a solution in NetDialer from PowerNet Global. ...More MORE INFO

Cloud Computing & The Channel: A Reality Check

Posted January 31, 2012 in Report No doubt "cloud" has dominated industry conversations over the past year, but is it living up to the hype? The results of our survey show that channel partners want to capitalize on the cloud trend, but questions, challenges and uncertainties remain. ...More MORE INFO

Channel Merger & Acquisition Activity: 2011-2012

Posted January 3, 2012 in Report Most Channel Partners survey respondents predict a surge in the number of transactions for the coming year, driven by evolving technology and a continued weak economy. However, there are a number of challenges inherent to those transactions. ...More MORE INFO

A New Partner Model for New Times

Posted November 21, 2011 in Report In summer 2011, Channel Partners began a series on channel transformation that explored how partners can transition their businesses away from transaction-based to solutions-based models. ...More MORE INFO

SIP Trunking Selling Techniques

Posted October 4, 2011 in Report,Voice over IP (VoIP)/IP Telephony The Channel Partners report "SIP Trunking Selling Techniques" includes information about channel sales activity, opportunity and challenges with SIP trunking. ...More MORE INFO

REPORTS

featured links