PRESS RELEASE — Ottawa, Canada – Aug. 24, 2015 – SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced it will be introducing a new IT service management platform, SolarWinds® N-able MSP Manager, that allows small to medium-sized managed service providers (MSPs) to run a more efficient, effective and profitable IT service organization. SolarWinds N-able acquired the MSP Manager cloud-based service management technology as part of its recent purchase of Capzure technology.
“One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers,” said JP Jauvin, General Manager, SolarWinds N-able. “Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage.”
Engineered for use by IT support and services organizations, SolarWinds N-able MSP Manager is developed in the cloud and will offer centralized customer knowledge management along with simplified ticketing, easy time-tracking and fast and efficient billing. Additional features include mobile applications for use across Android®, iOS® and Windows® devices, a customer portal, scheduling, contract management, and integrated billing–all designed to help MSPs organize and grow their businesses more successfully.
“Software innovation and business enablement run deep within the SolarWinds N-able organization and are seen in our award-winning N-central® platform and complementary go-to-market programs,” added Jauvin. “As a thought leader and market innovator, we believe SolarWinds N-able’s introduction of MSP Manager will bring immediate value to our channel partners and the tens of thousands of small to medium-sized businesses they serve.”
SolarWinds N-able MSP Manager is expected to be available in September 2015 and will be sold on a per month/per user subscription basis. Pricing is available online.
To learn more about SolarWinds N-able MSP Manager, visit www.N-able.com/mspmanager. MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.
Follow SolarWinds N-able on Twitter® and Facebook® at www.twitter.com/NableMSP and http://www.facebook.com/NableTechnologies.
This press release contains “forward-looking” statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements regarding SolarWinds N able MSP Manager’s expected release, features and pricing. These forward-looking statements are based on management's beliefs and assumptions and on information currently available to management. Forward-looking statements include all statements that are not historical facts and may be identified by terms such as “believes,” “expects,” “will,” or similar expressions and the negatives of those terms. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, SolarWinds N-able’s ability to successfully integrate acquisitions and such other risks and uncertainties described more fully in documents filed with or furnished to the Securities and Exchange Commission, including SolarWinds’ Form 10-K for the year ended December 31, 2014 filed on February 23, 2015. All information provided in this release is as of the date hereof and SolarWinds N-able undertakes no duty to update this information except as required by law.
About SolarWinds N-able
SolarWinds N-able is a leading global provider of complete IT management, automation and MSP business transformation solutions. The SolarWinds N-able N-central product is an award-winning RMM and MSP Service Automation Platform. SolarWinds N-able has a track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. The N-central platform is backed by comprehensive business enablement support services. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft®, Intel®, IBM® and Cisco® among others. www.n-able.com.