Thinking Phone Acquires Whaleback for Managed, Cloud Services

By Craig Galbraith Comments
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**Editor's Note: Please click here for a recap of the biggest channel-impacting mergers in Q2 2014.**

Unified communications-as-a-service (UCaaS) provider Thinking Phone networks is acquiring Whaleback Managed Services.

Whaleback, based in Portsmouth, New Hampshire, provides managed, cloud-based services to medium-size businesses. The company serves verticals including health care, financial services, real estate, specialty retail, and nonprofits across the U.S. with an offering that includes enterprise-class telephony, conferencing, messaging and contact centers.

“Our mission is to empower our business customers to capitalize on the disruptive shift in communication that is being driven by mobility in the enterprise," said Steve Kokinos, Thinking Phone Networks’ president & CEO. “The team at Whaleback shares this vision and the combination of the two companies will further support our ability to innovate and grow as a leader in the space."

Thinking Phone says Whaleback users will experience no service interruption during the transition, and will get access to additional capabilities from the Thinking Phone arsenal, including advanced enterprise-class mobile services, integrated text messaging, an expanded Web portal, business analytics, video and enhanced contact center integration. The company’s New Hampshire-based managed service center will continue to be the focal point for support services for Whaleback customers.

Financial terms of the acquisition were not disclosed. Thinking Phone sells through channel partners.

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