MetTel Adds AT&T Enhanced Push-to-Talk to Wireless Portfolio
By Craig Galbraith
May 07, 2014 - News
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IP communications services provider MetTel will start offering AT&T Enhanced Push-to-Talk (Enhanced PTT) to enterprise and government customers via its direct and indirect sales channels.

"AT&T's Enhanced Push-to-Talk with Integrated Dispatch helps businesses speed up and better manage communications with employees in the field," said Max Silber, New York City-based MetTel's executive director of mobility. “The low cost, Wi-Fi compatible service can be added to customers' existing mobile devices. … [It’s] one of our most exciting new offerings for business customers and channel partners."

With AT&T Enhanced PTT, MetTel customers are free to use a wide variety of compatible iOS, Android and BlackBerry devices.

Other features of the push-to-talk service include: GPS mapping to track workers for better customer service and more efficient work assignments; the ability to connect up to 250 people on a call and store up to 1,000 contacts; call setup in less than 1 second; an override that allows supervisors to get important, time-sensitive messages to their teams; and monitoring of push-to-talk activity and ability to record conversations of employees using company-issued Enhanced PTT devices.

“MetTel has been a participant in the AT&T Partner Exchange reseller program since 2013," said Chris Bryan, assistant vice president, product management, Emerging Business Markets, AT&T Business Solutions. "We're thrilled to work with the MetTel team to help them put our Enhanced Push-to-Talk service to work for their customers across the nation." 

Follow senior online managing editor @Craig_Galbraith on Twitter.

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