Fonality Revamps Product Offerings

By Kimberly Koerth Comments
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Fonality, which provides business phone systems and integrated communications technology, has consolidated its product lines under one code base and brand name. The company now offers three editions of its packages – Essentials, Professional and Ultimate – with a choice of deployment and pricing model.

The Essentials edition includes basic phone features businesses use in day-to-day operations, including on-demand call recording, audio conferencing, a choice of business phones and a Web browser click-to-dial plug-in. The Professional edition includes the cross platform Heads Up Display Web and mobile applications, an integrated softphone, and CRM integration.

The Ultimate edition includes Fonality’s full range of features, as well as paperless fax, voice-mail transcription, and HD video collaboration with screen sharing across desktop and mobile.

Meantime, Fonality announced that its Heads Up Display Web client, previously in beta, is now available to all customers. The application connects users to all of their communication tools in one place and enables mobile and remote workers to collaborate seamlessly from wherever they happen to be. Each edition can be deployed in the cloud or on premise with a Fonality-provided appliance server, and customers can either purchase VoIP services from Fonality or can bring their own.

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