Nimble Storage has added new analytics capabilities to its InfoSight platform, providing users of its real-time monitoring, reporting, forecasting and planning technology with more robust predictive features.
The enhancements make it easier for InfoSight customers to identify how and where performance bottlenecks might occur by providing real-time feedback automatically. No longer will InfoSight have to manually look for potential storage gaps and shortfalls.
The company, which provides flash-optimized hybrid storage solutions, believes that partners will be able to build more profitable practices around its technology thanks to the new technology. With permission from customers, partners will have access to the InfoSight Web portal, which provides a summary of customer capacities, protection benefits and downtime metrics. Armed with this information, partners will be better able to monitor their customers systems and networks, and make predictive recommendations on array upgrades, cache expansion and others enhancements that can save customers thousands of dollars if not more.
“The new technology helps our partners position themselves as trusted advisors to their customers," said Radhika Krishnan, vice president of product marketing and alliances with Nimble Storage.
Krishnan noted that nine out of 10 support cases fielded by Nimble are identified by the InfoSight software before customers are even aware of potential problems. Of these, 80 percent are resolved proactively and with minimum customer interference. These metrics will continue to attract reseller partners looking for cost-effective solutions to ease their customers burdens, Krishnan said.
Today, Nimble works with more than 900 reseller partners. They have been critical to the company’s growth, which jumped 107 percent in the fourth quarter of fiscal 2014 over the same period one year earlier. For the year ended Jan. 31, full year sales totaled $125.7 million, an increase of 134 percent over 2013.
Though considered a high-flyer on NASDAQ, Nimble, which went public in December, has yet to turn a profit. Losses for fiscal 2014 grew to $43.1 million — nearly double what they were for fiscal 2014. That said, the company continues to attract new customers and partners, and expand its technology footprint.
The company’s new Nimble Storage SmartStack solution, for example, helps customers improve the performance of their desktop and server virtualization workloads while its Nimble Storage CS-Series Arrays continue to attract interest from those looking to more widely embrace flash storage technology.