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Latest Datto-ConnectWise Integration Helps Partners With Billing

By Craig Galbraith
February 21, 2014 - News

In the second phase of an integration, Datto says its partners can use ConnectWise to handle off-site overage billing.

The improved function gives managed-service providers (MSPs) the ability to manage and pass on any additional cloud costs directly to their clients, while staying abreast of potential client storage overages each month, the companies said.

“Integrating the Datto solutions with ConnectWise is a win-win scenario for both parties," said Austin McChord, founder and CEO of backup and disaster-recovery provider Datto. “We’re happy to fulfill our partners' request with this complimentary integration. It will make their business practices more streamlined and easier to manage multiple end user clients with one platform."

ConnectWise, a developer of business and service-management software for IT service providers, has a tradition of providing management offerings to VARs and MSPs. The company says this integration with Datto makes it an even stronger choice for efficiently operating a client's business needs from start to finish, including help desk operations, ticketing, billing, CRM and project management for maximum ROI.

The new functionality is optional. Partners can continue to use the existing integration, which provides device and agent alerts to their ConnectWise account.

Follow senior online managing editor @Craig_Galbraith on Twitter.

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