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CHANNEL PARTNERS — Datavo (Booth 2017 and a show sponsor) this week released Compass, software that simplifies broadband service planning, activation and maintenance.
The Web-based tool helps manage the end-to-end broadband lifecycle across all equipment vendors. For example, Compass examines network usage and subscriber behavior before issues arise. That way, agents may plan, maintain and analyze their customers' broadband traffic, usage patters and applications.
Compass features connectivity, service activation and device management at the customer premises; recording and playback capabilities; automated network surveillance with continuous monitoring of normal network activity; email alerts to end users by specific network event; and real-time and historical reporting.