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The new managed-services capability extends the company's current online ArkadinVideo hosted desktop and room solutions to offer a complete set of end-to-end video services, incorporating top-tier hybrid and traditional on-premises video rooms. Experienced technicians provide management and bridging services to simplify deployments so businesses can derive greater value and ROI from video conferencing, the company said.
“The additional expertise gained with the acquisition of video services companies Novasight and ConferencePlus has enabled us to broaden our video-as-a-service portfolio to become a full-fledged managed services provider," said Mark Alexander, president of Arkadin North America. “This launch completes our vision for being a one-stop shop for serving the video conferencing needs of all businesses – from small organizations to the largest enterprises with more complex service requirements."
Researchers at Gartner expect managed video service revenue will represent $2.6 billion by 2016.
Arkadin says its video conferencing offerings deliver flexible and scalable solutions that are standards-compliant and compatible with all video conferencing endpoints, including mobile devices, desktop computers and legacy video room systems.