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Survey: Enterprise Execs Want Cloud Services

By Kimberly Koerth
January 22, 2014 - News

2nd Watch found in its 2013 Cloud Services Adoption Rate Survey that 93 percent of enterprise business units are using cloud-based services and that 61 percent of those are choosing, managing and funding them on their own. In addition, 71 percent of enterprise IT departments were experiencing demand to deliver cloud services to business units, but the 74 percent providing them are delivering only 37 percent of the services. Forty-three percent polled said their IT departments plan to develop cloud services brokerage models in their quest to deliver 75 to 100 percent of cloud services by 2016.

"This survey demonstrates that enterprise business executives recognize the effectiveness of cloud services and aren't willing to wait for IT departments to create and deploy applications that can help them to achieve their goals," 2nd Watch sales and marketing EVP Matt Gerber said. "For IT departments to retain their relevancy now and in the future, they'll have to find ways to leverage cloud platforms that enable fast development and deployment of needed enterprise services."

All respondents said they were experiencing various challenges in their push to deliver cloud services. One of the primary challenges is a lack of resources, with 22 percent reporting that they do not have enough staff or finances to keep pace with internal demands. Sixteen percent reported that they are concerned about security, and 12 percent said that a lack of corporate standards is creating a problem.

The survey also revealed that fewer than 8 percent of enterprise business units are not using cloud services. On a scale of 1 to 5, with 1 being least and 5 being highest, 63 percent of enterprises said demand for cloud services ranged between 4 and 5. Forty-four percent of respondents reported that 75 to 100 percent of their organizations' cloud services were being delivered through an external cloud such as AWS. Operations departments were the largest consumers of cloud services at 60 percent; sales and marketing were second at 22 percent.

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