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Industry veteran Susan Misgen has joined managed services provider ITC Telecom Technology as director of system solutions. In this new executive consulting role, Misgen will work directly with ITC co-founder and managing partner Braun Mincher and will focus on working with midmarket enterprises to enable their businesses to be more efficient and profitable from a telecom and technology standpoint, specifically relating to their business phone systems.
During her more than 20 years in the industry, Misgen has worked with both Inter-Tel and Mitel Communications, along with subsequent business development roles at Longview Systems and tw telecom.
Based in Fort Collins, Colo., ITC specializes in deploying the Zultys IP-PBX Business Phone Systems. The company works with local and national companies — generally with 50-5,000 employees and multiple locations — to design, implement and support Zultys' VoIP unified communications platform in premises-installed, managed/hosted/cloud and virtualized models.