This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
Windstream Teams With Avaya on UC
By Craig Galbraith
June 10, 2013 - News
Comments

Windstream is collaborating with Avaya to expand its managed unified communications (UC) service offerings to include Avaya's Aura suite of communication solutions in a fully managed, cloud-based solution.

This will give businesses access to features and functionality from advanced UC, mobile and desktop collaboration, to messaging and other applications — available in a scalable, subscription-based service, Windstream said.

This collaborative effort is designed to provide customers access to company-wide, people-centric collaboration and support of fully unified communications and contact-center solutions in a simple, flexible product offering, suited to meet the needs of small to midsize businesses. By bundling a service such as this, customers will be able to more easily implement UC and include services such as analog or VoIP lines, unified messaging, desktop video, and a variety of other mobility solutions.

"As more companies turn to cloud-based delivery for unified communications, Avaya's Collaborative Cloud is a solid foundation that can enable Windstream to offer an innovative experience with significant benefits to their customers," said Joe Manuele, vice president, global service provider-system integrator alliances and cloud GTM, for Avaya.

As with many of Windstream's managed services offerings, this collaborative product will provide customers with 24x7 remote and onsite monitoring and support — all of which operate within its nationwide network of enterprise-class data centers.

Follow senior online managing editor @Craig_Galbraith on Twitter.

Comments
comments powered by Disqus
Related News
News
Offered through ScanSource Catalyst, it’s designed to help resellers deliver the same
Craig Galbraith
News
All Collaboration Pod models also now feature Fabric Connect networking.
News
Craig Galbraith