This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
UCaaS Gains Steam With 8x8 Leading the Way
June 27, 2013 - News
Comments

Unified Communications-as-a-Service is picking up speed.

UCaaS gives organizations the features and capabilities of on-site UC, but through an opex, rather than capex, model.

As a result, between the first quarter of 2010 and the first quarter of 2013, UCaaS subscribers nearly tripled, reaching 1.6 million, according to new data from TeleGeography partner Synergy Research Group. That means UCaaS now accounts for 24 percent of total cloud UC users, up from 21 percent three years ago, the firm said.

When it comes to providers, four lead the pack worldwide and in North America, Synergy found. Analysts called 8x8 Inc. the segment's "clear leader," with 19 percent of subscribers, with RingCentral, Vocalocity and ShoreTel following at 10 percent, 9 percent and 8 percent, respectively. 8x8, RingCentral and Vocalocity all specialize in public UCaaS, while ShoreTel does private UCaaS implementations.

Synergy said it expects UCaaS adoption to accelerate as the technology gives small businesses a cost-effective alternative to premises-based UC.

Comments
comments powered by Disqus
Related News
News
Revenue in the unified-communications-as-a-service market (UCaaS) is expected to nearly double in
Craig Galbraith
News
It’s a technology that Apple until now has eschewed. The Silicon Valley giant, does, however,
Craig Galbraith