IT distributor Avnet Technology Solutions announced Wednesday the launch of Avnet Services, a new global business unit combining existing services organizations within Avnet into one dedicated, global team with a unified strategy focused on software, life-cycle and education services.
Specifically, Avnet Services brings together the aftermarket and technology life-cycle services organizations within Avnet Integrated, and the services and software operations of recent acquisitions, such as Ascendant Technology, BrightStar Partners, Canvas Systems, Genilogix, Mattelli and Pepperweed Consulting.
Avnet Services will support partners – VARs, ISVs, system integrators and OEMs – through an integrated team of more than 2,000 service delivery specialists.
The new global team will be led by Bill Wentworth, senior vice president of Avnet Services. A 27-year veteran of the technology industry, Wentworth most recently served as senior vice president of Avnet Integrated, where he was responsible for managing and promoting the services capabilities of its acquired businesses, which include Broadband, ROUND2, Pinnacle Data Systems and Nexicore. The regional services teams will report to Wentworth. Avnet Services, Americas, will be led by Tony Vottima, and the EMEA team will be led by Christian Magirus. The executive team in Asia is currently interviewing candidates for its regional Avnet Services leadership position.
“Avnet Services will establish consistent processes, tools, management systems and governance around our services offerings, which will enable the team to efficiently increase our scale and scope around the world," said Wentworth. “This alignment will enhance project success and return on investment for customer deployments throughout the IT solutions lifecycle, creating more stickiness for our partners and suppliers. It will also extend our partners’ reach and resources with reliable service delivery offerings for their non-core service needs."
Initially, Avnet Services offerings will be developed and delivered in three main areas:
- Software Services, including infrastructure and application management; business, commerce and analytics; and cloud enablement
- Lifecycle Services, including integration, installation and implementation; call center; field/depot repair; spare parts logistics; and end-of-life options such as responsible recycling
- Education Services, including vendor-accredited training; multilingual, mixed modality education; and a scalable training infrastructure
Avnet Technology Solutions serves customers and suppliers in the Americas, Asia Pacific, and Europe, Middle East and Africa. It is an operating group of Avnet Inc., a Fortune 500 company and one of the largest distributors of electronic components, computer products and embedded technology serving customers globally.