ViaWest's New Compliance Gives Partners More Selling Points

By Kelly Teal Comments
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ViaWest now holds several new certifications that give its channel partners more selling points when talking with prospects who are particularly concerned about data protection and compliance.

The data center provider, which specializes in cloud computing and managed services, said its reporting portfolio has gone beyond SSAE 16 (formerly SAS 70) to cover other critical areas. The latest actions ensure service availability, as well as protection of customer information systems, data, networks and facilities, ViaWest said. For resellers and agents whose clients consist of public companies, health-care firms, and any business that does credit card transactions, this should come as welcome news.

"ViaWest is speaking in the specific language of the customer’s/prospect’s business: HIPAA for health care, PCI for credit card data, SOC 1 for public companies," Mary Sparks, ViaWest's compliance director, told Channel Partners. "Without these reports, you might not make it past the proposal/RFP process."

Another result of the added compliance is that ViaWest now can take some heavy lifting away from end-users. The company "can relieve customers of the requirement to perform certain validation work themselves," Sparks said. "Because we have these reports, prospects in specific verticals can be targeted with confidence."

CoalFire Systems, an independent auditor and "Big 4" accounting firm, evaluated ViaWest's controls and procedures, and issued the subsequent compliance reports.

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