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Toshiba Announces IPedge Enhancements

January 15, 2013 - News

IPedge phoneToshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba) today announced a new upgrade (Release 1.5) to its IPedge family of IP telephone systems for small to medium-sized businesses. New features include IPMobility mobile client, voice mail survivability via direct cluster networking, integrated gateway wizards and more. Release 1.5 upgrades are for Toshiba's IPedge EM (for up to 1,000 users), IPedge EC (up to 200 users) and IPedge EP (up to 40 users) models.

“Now with IPMobility, IPedge empowers SMBs and multisite enterprises with the smartphone features they need to communicate more efficiently, cost effectively and reliably," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. 

Toshiba’s IPMobility client application for IPedge provides single number reach to Apple and Android smartphone devices for both incoming and outgoing calls. Single number reach means users only need to provide their office telephone numbers to receive incoming calls. This utilizes the existing IPedge follow-me feature, which provides options to choose either sequential or simultaneous ring to the desk phone and mobile phone.

For outgoing calls, IPMobility dials through the IPedge, displaying the office number caller ID and providing least-cost routing for long-distance and international calls.  The user can choose to either dial directly through the IPedge or have the IPedge call back the user before making the outbound call in order to avoid mobile network long-distance charges. IPMobility accesses advanced system calling features including extension dialing, call transfer, and call record, among others. 

In addition, IPMobility provides visual voice mail to remotely manage and control IPedge Messaging voice mailboxes. From a mobile phone, users can view, play, reply to and forward their voice and fax messages, and manage their greetings, name recordings and mailbox passwords. 

Along with the existing IP phone, Call Manager and secondary master database survivability, IPedge now supports voice mail survivability for an end-to-end survivability solution. IPedge utilizes direct cluster networking technology in which each enabled node retains voice mail backup for every other node on the network. Advanced algorithms provide activity-based bandwidth optimization and overall voice mail reliability.

With Release 1.5, IPedge’s Enterprise Manager has now integrated its gateway configuration wizard for ADTRAN gateways, making setup faster and easier for users. Once the SIP trunk channel group and service definition information has been entered into the IPedge database, the wizard creates the configuration file. Toshiba also provides a separate gateway configuration wizard tool for AudioCodes gateways.

Toshiba continues to deliver wizards and utilities in IPedge Enterprise Manager to simplify administration. IPedge now includes a Network DN Import/Export Wizard for importing and exporting the network DN table from Toshiba’s Strata CIX business telephone systems to IPedge systems and vice versa.  IPedge also provides default system model database pre-configurations to get the IPedge system up-and-running within minutes.

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