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Grandstream Teams With Ringio on Hosted Voice, Video IP for SMBs

By Craig Galbraith
January 08, 2013 - News

Grandstream Networks' GXP IP phones, DECT cordless phones, gateways and ATAs (analog telephone adapters) are now certified with Ringio's cloud-based virtual PBX calling service, which is designed to help SMBs improve the quality of their customer interactions.

Brookline, Mass.-based Grandstream says its SIP-based phones feature advanced voice options, LCD screens, SIP compliance and other features that are now being provided pre-configured to Ringio customers.

“When dealing with IP telephony hardware, it is imperative to have an easy setup, reliability, and quality," said Sam Aparicio, CEO of Ringio. "Grandstream equipment offers us the ability to provide our customers with a plug-and-play activation and a high quality product to deliver their business calls to."

Ringio is sold as a CRM-friendly phone solution designed to help companies improve the quality of their customer interactions. Inspired by the idea of bringing the very best of large enterprise telephony to smaller companies, Vienna, Va.-based Ringio claims to offer a cloud-based, feature rich, and fully extensible SaaS telephony solution, which intelligently routes calls to any phone along with background information about the caller. 

Ranging from single line to six-line executive desktop telephones, Grandstream says its GXP enterprise IP phones offer Ringio customers superior HD audio, PoE, XML customization, advanced security protection, simple management and automated provisioning options with TR-069 or HTTPs, productivity applications, and many more advanced telephony features.

“We’re pleased to partner with Ringio on bringing sophisticated and affordable IP telephony solutions to their SMBs customers," said David Li, CEO of Grandstream. “Access to business solutions that help the operating expenses bottom line and improve customer service is available and not financially limited to larger companies. We look forward to working with Ringio and continuing to spread the word that business productivity solutions are available, are affordable and are easy to get up and running."

Follow editor @Craig_Galbraith on Twitter.

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