This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Avaya Takes UC Virtual

December 05, 2012 - News

Avaya has taken its unified communications (UC) platform virtual.

The company on Wednesday debuted Avaya Aura Virtualized Environment for businesses that want to keep their collaboration in the cloud, so there's less cost, equipment and complexity. And now is the time because, according to Nemertes Research, 70 percent of companies plan to virtualize their UC applications.

The virtual version of Avaya Aura lets users expand without adding equipment, and do so in much faster timeframes than with premises-based systems. It also includes VMware vCenter Server tools for diagnostics, provisioning and traffic management. Avaya further lets users combine virtualized and dedicated servers.

Finally, Avaya said Avaya Aura Virtualized Environment works with the Call Center Elite application. That means companies can add call center agents more quickly and cost-effectively, depending on seasonal, sales and purchasing trends.

comments powered by Disqus
Related News
The UC3 Summit provides networking opportunities, education and information exchange for channel
PanTerra says Mobile UCC is the first mobile UC application to implement full multi-phase
Daniel Santa Cruz
Channel partners may start selling the platform later next month.
Kelly Teal
The latest version comes with a new look and new features.