Information-services company AOTMP has taken the wraps off its Efficiency First Certification Program.
The program aims are to provide credibility; to serve as an outward symbol of a supplier’s commitment to providing superior solutions; and to enable industry leaders to differentiate themselves from competition.
Indianapolis-based AOTMP says its Efficiency First Framework is a disciplined, best-practice-driven approach to managing fixed and mobile telecom environments, serving as the foundation for the Efficiency First Supplier Solution Certification Program.
The program begins with a diagnostic, evaluating a supplier’s solution – which includes technology and services – against 16 fixed and mobile telecom management activities prescribed in the Efficiency First Framework. A capabilities gap analysis is performed and a solution is certification eligible when capabilities are aligned.
Activity certification scores are comprised of three elements: capabilities, including technology and professional services; performance, including service-level agreement compliance across installed client base; and customer experience, including qualitative and quantitative responses from customers.
Certifications may be earned for one, multiple or all of the activities based on a solution’s capabilities and are valid for 24 months from the issuance date, the company said.
“Not only will becoming Efficiency First Certified differentiate a supplier from [its] competition, it will also increase the supplier’s marketability and aid them in delivering more value to clients," said Tim Lybrook, AOTMP's president and CEO.