Carousel Industries this week upgraded its SmartPoint managed services.
The systems integrator added advanced monitoring capabilities, voice applications and other features including private cloud management.
“Businesses are looking for trusted partners to help them navigate the current IT world, as well as deploy and manage the next generation of voice, video and data solutions," said Mark Damphousse, director of managed services for Carousel Industries. "SmartPoint 2.0 allows clients to right size their service delivery requirements and improve visibility into critical business applications with powerful service schematics, enhanced quality of service features and advanced reporting capabilities."
Carousel first launched SmartPoint three years ago.