CHANNEL PARTNERS — EarthLink Inc. (Booth #221 at the Channel Partners Conference & Expo) announced that Current Analysis recently published a new intelligence report detailing the company’s recent launch of its EarthLink Business IT Services portfolio.
“We are taking a positive stance on EarthLink Business' formal release of its IT Services suite, because the company has seized on the opportunity to sell extensive value-added services alongside its networks, to help SMBs and enterprises offload their resource-intensive IT challenges. EarthLink Business acquired much of its component services and expertise to back its IT Services in 2011, and has now assembled these services into a single, comprehensive portfolio for all its sales efforts," noted Brian Washburn, analyst with Current Analysis. “EarthLink Complete and EarthLink IT Services both show how the company is pulling together and enhancing existing and acquired lines of business to create comprehensive solution sets."
EarthLink’s new IT Services core offerings include virtualization services (cloud hosting, dedicated server, backup/disaster recovery, and web hosting), managed security services (network/cloud security, endpoint /device security, compliance & enhanced monitoring, business continuity and disaster recovery), connectivity services (MPLS, voice, and data), application services (secure email, archiving/encryption, and secure file transfer portal), managed desktop support (monitoring, patch management, and virtual help desk), and data center services (managed space and power).
Though noting the various challenges that can face companies focusing on IT Services, Washburn struck a positive tone about EarthLink’s overall strategy and market opportunity.
“The company has pulled together a wide collection of IT Services and focused on integrating them with a unified product portfolio. Standard network connectivity, data center and managed security services join more sophisticated offers such as security consulting, application services and managed desktop support," wrote Washburn. “EarthLink is positioning itself to provide this collection of IT outsourcing services in a ‘sweet spot’ of businesses with as few as 50 to 500 employees, a segment that very large managed/hosted service providers target intermittently or not at all."
Following the December 2011 nationwide release of its EarthLink Complete suite of business voice, data, and Internet solutions and the subsequent launch of the company’s IT Services portfolio in late February, customers can now partner with EarthLink to streamline their internal IT resources and offerings by leveraging a comprehensive mix of IT and security services in an enterprise class data center.