Cloud provider 8x8 Inc. has named a new president and shuffled its executive board membership.
The changes come as the California-based company kicks off a new year, having spent 2011 focused on acquiring other companies and increasing emphasis on the indirect channel. Now, Kim Niederman has moved into the role of president – a position that remained vacant for more than a year – as Mansour Salame joins the board of directors. Salame replaces Donn Wilson, whose resignation took effect on Jan. 2.
Niederman was promoted from senior vice president of worldwide sales; he'll oversee 8x8's sales organizations, and customer service and network operations teams.
"As 8x8 continues to move up market, serving larger enterprise organizations, taking our customer service and operations teams to the next level will be a key priority and I have complete confidence in Kim's ability to execute on these initiatives in 2012 and beyond," said Bryan Martin, 8x8's chairman and CEO.
Niederman's job change does not detract from the indirect channel, for which Don Trimble remains responsible. In fact, an 8x8 spokeswoman said, Niederman's expanded focus "is good news for partners; in his new role, he will be overseeing all internal 8x8 functions that impact the lifecycle of the large SME customers we are seeing more and more of these days."
Salame's 8x8 appointment, meanwhile, goes back to the Contactual Inc. call-center software purchase. That deal closed last September; at the time, Salame, who founded Contactual, was serving as chairman of the Contactual board. In his new role, Salame will advise 8x8 on capturing cloud communications and computing market share. For his part, Wilson has left 8x8's board to pursue other business opportunities, 8x8 said. Wilson had been an 8x8 board member since 2003. He will be allowed to buy some of his vested stock options.
Contactual was one of two acquisitions 8x8 made in 2011. The other was Zerigo.