Apple's iPhone Leads Enterprise Space for Mobile Workers

By Josh Long Comments
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Apple's iPhone is the top smartphone among enterprises with mobile workers, according to a report released today by iPass, a company that provides services to enterprises and wireless carriers.

The iPhone controls 45 percent market share among mobile workers, up from 31 percent last year, iPass stated in the quarterly report, which was based on information obtained from more than 2,300 responses to a survey of mobile workers at roughly 1,100 enterprises worldwide.

BlackBerry, once the leading smartphone in the enterprise space, saw its share fall slightly year over year from 35 percent to 32 percent while Android-based smartphones ranked No. 3 with 21 percent share, surpassing Nokia/Symbian, according to the report.

"This is reflective of more choice in the enterprise," iPass stated, referring to an iPass recent report, which noted that 73 percent of enterprises now allow personal or so-called "non IT managed devices to access corporate resources."

The survey indicated that the iPhone would lead the enterprise space next year, followed by Android-based devices and Microsoft Windows Mobile smartphones.

The report further revealed that 95 percent of mobile workers have smartphones today and that tablet ownership has grown to 44 percent of mobile employees, up from 33 percent in the second quarter of 2011. Another finding: a whopping 91 percent of mobile workers use their smartphone for work.

"Connectivity is essential because work is no longer where you go but what you do," said Evan Kaplan, president and CEO of iPass, in a statement. “While increasing iPhone usage in the workplace was inevitable, this is the tipping point when the iPhone has overcome the Blackberry on its traditional enterprise turf, and business smartphones are in the hands of nearly every knowledge worker."

Smartphones have apparently become such an integral part of daily life that workers concede feeling emotionally attached to the device.

"The thought of being without a smartphone for even a week solicited an emotional response among nearly 59 percent of mobile employees surveyed," iPass noted in the report. "Of those with an emotional response, 40 percent said they would feel disoriented, 34 percent would feel distraught, and 10 percent would feel lonely without their smartphone."

Redwood Shores, Calif.-based iPass defines a mobile employee as a "worker using any mobile device (including laptop, smartphone, cellphone, or tablet) who accesses networks for work purposes."

Nearly half of the survey respondents were in North America while another 32 percent of respondents were based in Europe. Twelve percent were in Asia Pacific.

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