First, the company is preparing to unveil its cloud computing division. The unit’s name had yet to be determined by press time but WTG said its services will include unified communications, Microsoft Exchange email, mobile email, Microsoft SharePoint, network security, managed firewalls, Web conferencing, business continuity and disaster recovery applications, business process applications, and data storage and archiving.
"As we continue to see the proliferation of provider-based cloud products, we felt that a separate division of the company was necessary," said WTG CEO Vince Bradley. “Most importantly, we are launching a complete suite of services with more than 30 mission-critical applications. With WTG Cloud Services, we are able to offer a total package for our agent partners to offer to their clients."
Next, WTG now offers merchant services, offer clients multiple processor quotes for EBT, ACH, check processing and more. The product features wholesale processing rates, multiyear guarantees and automated billing systems.
Mark Sondergaard, WTG’s vice president of sales, said merchant services are a “natural addition" to the company’s portfolio.
“As all of today’s services meld together, merchant services fall under the access methods that voice and data are using," Sondergaard explained. “If our agents can be fully equipped when looking at the customer’s complete portfolio, it makes them a more valued and trusted resource. We have added a product line that covers all areas of merchant services, so that our agents can be prepared for any service needs."
WTG’s mobility unit further has launched “QuickQuote," a service that lets agents enter opportunities and get same-day pricing on mobile and wireless services. And the master agency is providing consulting services to enterprises, whose wireless needs often are complex. WTG Mobility helps enterprises with items including solution design; implementation of wireless products such as M2M and RFID; lifecycle asset management; mobile devices; custom applications.