Master agency Terrapin Solutions announced this week two new agreements – one with cloud telephony provider Evolve IP and the other with cloud hosting company ServerCentral -- that expand its cloud offerings through its nationwide network of 1,400 channel partners.
Terrapin Solutions specializes in cloud telephony (hosted VoIP, SIP trunking, call center), cloud computing (desktop/server virtualization), and managed services (outsourced IT/helpdesk).
Under an agreement with Evolve IP, Terrapin will offer Evolve IP’s communications as a service solution, which integrates an advanced call center suite to provide customers with call routing and real-time reporting. Evolve IP’s CaaS solution bundles hardware, including phones, into a monthly price. It also includes a customer administration portal called Ossmosis, which allows the end-user to make changes to their phone system.
Evolve IP will be demonstrating its CaaS platform in the Cloud Services Coalition booth at the Channel Partners Conference & Expo in Las Vegas, March 13-15. Terrapin Solutions is a co-founder of the CSC and will be on hand to walk prospective partners through the Evolve IP program.