CA Inc. has acquired Oblicore, a provider of Service Level Management (SLM) software for enterprises and service providers. CA says Oblicore supports and strengthens its ability to set, measure and optimize service levels to meet business expectations across enterprise and cloud environments. Oblicore’s solutions also extend CA’s capabilities in cloud-vendor management and assurance of cloud service quality. Terms of the deal were not disclosed.
Oblicore’s customers include AT&T, ABN AMRO, British Telecom, Cable & Wireless, France Telecom, ING, Lufthansa Systems, Siemens Medical Solutions, and T-Systems. With Oblicore solutions, these organizations are better equipped to design, monitor and manage service level agreements across their IT service portfolio in business terms, according to the company.
“Oblicore’s business-centric approach gives enterprises and service providers better understanding and control over the quality and value of their IT service portfolio,” said Ajei Gopal, executive vice president of CA’s Products and Technology Group. “With Oblicore and the recent acquisitions of NetQoS and Cassatt, CA is leaping ahead in our ability to help customers optimize IT for better business results and capitalize on the emerging cloud computing opportunity.”
As a longtime CA partner, Oblicore has field-proven integrations with CA solutions, including CA Spectrum Infrastructure Manager, CA Service Desk Manager, CA Wily Introscope, CA eHealth and CA Clarity PPM. Oblicore is designed for open connectivity to virtually any data source, with integrations to business systems and application and infrastructure monitoring tools from Microsoft, Oracle, SAP, IBM, HP, BMC and other providers.
“Our success with mutual CA and Oblicore customers shows that together we can help close the gap between business and IT by establishing and measuring service expectations,” said Eric Converse, CEO, Oblicore. “Service Level Management is one of the fastest growing segments in the industry. Delivering Oblicore’s solutions through CA’s thousands of expert sales, services and support professionals will allow us to bring the benefits of SLM to both CA’s vast network of existing customers and a growing global market of new ones.”