CTI Group Launches Pay-Per-Use VoIP Call Recording
May 28, 2008 - News
Comments

CTI Group has debuted a pay-per-use call recording service. This new model offers the traditional VoIP call recording product, SmartRecord IP, as Software as a Service (SaaS).

CTI Group said the pay-per-use model is designed to assist both enterprise and service provider customers in acclimating to call recording without the burden of a high initial capital investment. In providing hosted services, CTI Group can provision SmartRecord IP for both legacy phone systems as well as new VoIP phone systems. Once provisioned, the call recording is billed by per minute of use. The customer buys a block of minutes and all usage is covered until those minutes are exceeded.

The pay-per-use call recording model offers a complete channel marketing package. There is a channel marketing hierarchy feature designed within the pay-per-use software so that the pages of the call recording software can be specifically designed to reflect the images and branding of CTI Group’s partners. Additionally, CTI Group offers white-labeled channel packaging for all of its partners and agents.

Comments
comments powered by Disqus
Related News
News
New features include improvements to predictive dialing, a Salesforce.com agent console and a
News
8x8 has partnered with Zendesk to develop a bundled cloud solution that tightly weaves the
Kimberly Koerth
News
MiContact Center 7.0 includes mobile chat and self-service features as well as outbound
Craig Galbraith
News
All Collaboration Pod models also now feature Fabric Connect networking.
News
The addition means your customers now can interact with their end users via social media sites such