Capitalizing on Office 365 Growth With Hosted Lync

Capitalizing on Office 365 Growth With Hosted Lync
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Issue Summary

Office 365, Microsoft's cloud-based productivity service launched in 2011, is one of the software giant's fastest-growing offers. Microsoft reported 100 percent year-over-year growth in revenue from commercial sales for Office 365, with the number of seats nearly doubling in the 12 months ending March 31, 2014. The continued momentum is not escaping the notice of channel partners – even those who are not Microsoft VARs. For all of its pluses, the service does have one primary failing – lack of support for enterprise voice with its embedded Lync Online unified communications (UC) functionality. This presents an opportunity for channel partners to provide full-featured Lync services to the growing base of Office 365 users. This Pulse Digital Issue will discuss this opportunity as well as the options for delivering hosted Lync and what to look for in a cloud UC service provider.

Table of Contents

  • Introduction
  • Office 365 UC Features
  • On-Premises vs. Hosted Lync
  • Hosting Lync
  • Reselling Hosted Lync

Takeaways for Your Business

  • Review the Office 365 for Business service plans and their associated UC feature sets.
  • Find out about the available dedicated and multitenant hosting models for Lync Server 2013.
  • Discover the challenges of providing hosted Lync and the potential benefits of reselling a cloud UC provider's service.