Queuing Up for Cloud Contact Center Sales

Queuing Up for Cloud Contact Center Sales

While cloud contact center solutions sell well when budgets are tight, DMG Consulting expects these solutions to continue to gain ground once the economy recovers, conservatively projecting the market will grow 35-45 percent every year between 2012 and 2015.

To help channel partners take advantage of this growing opportunity, Channel Partners has created this digital issue to cover the basics, including:

  • Which companies are the top prospects for cloud contact centers
  • What are the must-have capabilities of cloud contact centers
  • What to look for in a cloud contact center provider
  • How to prove TCO/ROI for cloud contact centers
  • Real-world case studies of successful cloud contact center sales