HOT TOPICS
Peer to Peer
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05/23/2012
Agent-Master Agent Animosity: Who Is Right?Master agents that are known for being able to project-manage and successfully install a complex network like to do the simple orders too. Agents should remember that when engaging them only when it’s tough or complex could create some animosity. |
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05/23/2012
SIP Trunking Cost Savings ReduxThere are identifiable SIP trunking savings components that can be easily quantified, including domestic long distance, per-line cost and more. |
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05/21/2012
SIP Trunking and Guacamole ReduxThere are legions of VARs and business owners who do not know why SIP Trunking saves money and improves communications services. |
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05/18/2012
Master Agents & Subagents: The Exclusivity Debate Rages OnAgents, shop for value and support, not just points. Ask for transparency and put in writing your concerns up front. Otherwise, there are a lot of master agents you can bounce to and from. |
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05/18/2012
What's In a Word, Small?Defining a small business is very difficult but necessary. It is particularly important when discussing the needs of a small business versus that of a large enterprise, and in too many cases the line is blurred and the result is disastrous for the small business. |
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05/17/2012
Agent 'Shopping': Too Much Talking, Not Enough ListeningIt's hard to dig deep with an agent and invest in the relationship if the agent's attention is spread across four master agencies and a smattering of direct contracts. This is a valid reason for master agents to ask for volume commitments or exclusivity, and it's rational. |
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05/16/2012
Chicago, Chicago, That Toddling TownITW is a different kind of show as it is focused on making deals and building business relationships. The multiple show floors feature bilateral tables, a multitude of private meeting rooms and exhibits by various communications vendors. |
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05/15/2012
Agent World Gives IT Vendors Road Map for Recurring RevenueNow is the time to ensure that the sales of Internet connectivity and related telecom services, as well as new cloud services, expand through the channel-partner universe at a rate and pace that is unprecedented in the telecom industry’s 100+ year history. |
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05/15/2012
No Guts, No Glory: Partners, 'Be Bold or Go Home'There's never been a better – or worse – time to be in the channel. |
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05/14/2012
A Sea of ChangeRésumé inflation should never be an acceptable practice, and when it is the leader of the company that demonstrates such a lack of integrity or negligence, it must be corrected. |
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