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Wild Mushrooms and Agents

By David Byrd Comments
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David ByrdOn my first full weekend back from vacation, I was a cooking machine. Friday, we enjoyed Philadelphia cheese steak sandwiches and Belgian fries with sea salt. Saturday, I served a smoked boneless pork loin glazed with maple syrup on a pretzel bun. Finally, on Sunday we enjoyed veal osso buco with Italian olives (Green and Black Cerignola) and diced San Marzano tomatoes. Instead of potatoes, I decided to make a creamy risotto for my starch. There are hundreds of options available when making a risotto. First there is the rice. Most recipes call for Arborio, however, I used Carnaroli and it was excellent. I typically use vegetables to add variety to my risotto (peas, corn, sundried tomatoes, asparagus, etc.). However, it is perfectly fine to also add diced beef, sausages, roasted chicken, shrimp, clams, etc.) Finally, risottos can be flavored with the addition of white wine, saffron, different cheeses and broths. Sunday, I kept the broth simple (chicken), added a pinch of saffron and made the star of the dish, wild mushrooms. Although some wild mushrooms are very expensive (chanterelle, morel), with this recipe you would only need an ounce of each along with less expensive wood ear, shitake or trumpet. My total cost for four ounces was around $6 and that included the $40 per pound chanterelle. You can also mange the cost by mixing the wild mushrooms with the less expensive crimini and button. So the recipe of the week is Risotto with Wild Mushrooms and Peas. Enjoy!

Wild Agents

The telecom agent community has always been an important channel in selling telecom services to SMBs and even as the industry transitions to VoIP, the community continues to have an active role. However, it is very important for the agents to learn about VoIP and, in particular, SIP Trunks. Too often we encounter a situation where an agent sells a SIP Trunk with no understanding of the difference between it and a PRI. This can lead to a disastrous situation. First, an agent needs to understand that the bandwidth require per phone call is more with G.711 not less than a PRI. Second, IP-enabled equipment is required. This can be an IAD, IP PBX or, in the best case, the addition of an IP board or card. It is also very important to check the carrier’s interoperability IAD and IP PBX list.

Broadvox has partnered with the SIP School to offer training to our VARs, Agents, sales, marketing, customer care and engineering support personnel at a discount. Please contact the SIP School on one of our channel managers for more information. With multiple courses to meet the knowledge requirements of engineers and non-technical persons, every agent can find the right level of training. In addition to the SIP School, agents can also visit the SIP Tutorial or read SIP for Dummies by Avaya. Finally, take advantage of the IP communications training provided by the OEMs, distributors and carriers.

In the end, you will make more money, have a happier customer and become a preferred partner.

David Byrd is vice president of marketing and sales for Broadvox, and is responsible for marketing and channel sales programs to SMBs, enterprises and carriers as well as defining the product offering. Prior to joining Broadvox, David was the vice president of Channels and Alliances for Eftia and Telcordia. As director of eBusiness Development with i2 Technologies, he developed major partnerships with many of the leaders in Internet eCommerce and supply chain management. As CEO of Planet Hollywood Online he was a pioneer in using early Internet technologies to build a branded entertainment and eCommerce website company partnered with Planet Hollywood. Having over 20 years of telecom sales and marketing experience, he has held executive positions with Hewlett-Packard, Sprint and Ericsson.

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