The Peer-to-Peer blog is a forum for Channel Partners readers with the goal of stimulating discussion among partners about important issues impacting their business. The opinions expressed here are those of the authors and not necessarily those of Channel Partners editors or publishers. If you are interested in submitting a blog, please contact Editor-in-Chief Lorna Garey, firstname.lastname@example.org.
By Peter Radizeski, RAD-INFO I tried to survey the telecom agents, but the sampling was small. Many are direct as opposed to using a master agent. To move to a master agent would take a 5 percent commission bump over what they have now. The main reason agents use master agencies is for the back
By Peter Radizeski, RAD-INFO Zimbra-Comcast. Funambol-EarthLink. M5-SimulScribe. Intelliverse-Webex-Jabra-Creative. Yep, providers are finally getting that if you have to get beyond basic, you have to be customer-centric. You have to show true benefit. For the VoIP Providers like M5 and
By Michael Fair, MarketRace Part 3 of my continuing series on the top 10 mistakes that channel programs make: Never evaluate a programs success based on how many channel partners you have signed up into the program. This is a very common mistake. I constantly see new programs emerge and the measure
By Peter Radizeski, RAD-INFO I'm going to take a step away from talking about what needs to be fixed and ramble about the opportunities. With VARs getting into the telco space as agents, agents have a chance to slip into the VAR space. (When I say VAR I mean a hardware centric IT service company or
By Peter Radizeski, RAD-INFO I have often had a vacillating relationship with carriers. Mainly because while they like to call us "partners,” it is not usually the case. We are inexpensive tools for their sales department. When you have sold millions of dollars of billing for a company, you would
By Peter Radizeski, RAD-INFO Since BellSouth was taken over by AT&T, BellSouth Authorized Agents have had to put in more than 50 hours on training and testing to be able to sell across the AT&T portfolio and across the country. That's a lot of time and effort, but you get to expand from
By Peter Radizeski, RAD-INFOI know I ramble on about telecom problems and issues and many of you are wondering how I got this gig. Well, I'll start being more relevant right now. Almost every CLEC you sell for offers VoIP. You know those Dynamic T's? VoIP. The new offering, Total-T, from Access