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New Vonage Channel Chief: Partner Feedback Will Drive Channel Strategy

By Edward Gately
August 15, 2016 - Article

Edward Gately**Editor's Note: Click here to see which channel people were on the move in July.**

Vonage Business (Booth F39 and a Signature Sponsor) has appointed Kyle Johnson to senior vice president of sales, heading up its “one-stop shop" for more than 20 master agents and 350 subagents.

Vonage's Kyle JohnsonJohnson joined Vonage in 2013 as vice president of sales when the company acquired Vocalocity. With Vocalocity, he directed and managed national and regional sales teams, promoting hosted voice, cloud and security services to enterprises.

In addition to heading up channel sales, Johnson now leads Telesales for the entire Vonage organization.

“Kyle has demonstrated extraordinary success in sales leadership throughout his career, and we are thrilled to be able to tap into his experience with the indirect channel to lead Vonage’s channel sales organization," said Gregg Fiddes, Vonage’s chief sales officer.

Vonage also has hired Gregg Rowe as regional vice president of channel sales for the West. Previously Lightstream’s managing director of solutions integration, he is responsible for supporting Vonage’s partners in the western region of the United States as Vonage continues to expand its channel partner program.

Vonage's Gregg RoweVonage has undergone a transformation, expanding beyond a home phone replacement company to become a major provider of cloud communications for business.

In a Q&A with Channel Partners, Johnson talks about Vonage’s transformation and what partners can expect with him now heading up channel sales.

Channel Partners: Vonage has undergone a transformation to become a top cloud communications provider. What has this meant for Vonage's partners?

Kyle Johnson: As more mid and large businesses begin to move their communications to the cloud, our position as a market leader is reinforced by: our ability to provide the full portfolio of UCaaS offerings (and) control the quality of the delivery of those services anywhere in the country; our experience and systems to onboard new customers seamlessly; and our breadth of portals and service experts to support high-end businesses.

We have one of the largest indirect channel sales programs in the industry, with more than 30 channel managers across the country. Vonage is a preferred provider for many of the largest master agents in the country, harnessing a network of over 20,000 subagents.

We are also able to provide a one-stop shop for our partners. Those selling cloud services in the past needed to work with multiple providers depending on whether they wanted to offer a quick-to-provision simple voice service with BYOB, or a ...

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