Outlook 2013: Wireless Computing & Communications

By Khali Henderson and Kelly Teal Comments
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Industry Predictions. Industry analysts, partners and providers said use of mobile computing and communications among businesses would continue to snowball as more productivity applications are available to mobile workers. They were particularly bullish on cloud-based solutions to the anywhere, anytime access dilemma. However, they also recognized the impact of mobile's explosive growth — namely the strain on operator and corporate networks, employees' desires to bring their own devices and applications to work, and the complexity of managing and securing the modern mobile environment.

"4G LTE is going to continue to expand its coverage nationwide as well as globally; cloud-based apps will become more prominent in the business marketplace."
—WTG's Tem Wu

"BYOD will make Wi-Fi and wireless networking a necessity for companies. Businesses will need to solve that issue. They will need to solve the issue of putting video over wireless, ensuring that QoS is more than sufficient."
—Catalyst Telecom's Mike Ferney

"Mobile integration with hosted PBX systems will also provide seamless connectivity between fixed Wi-Fi and cellular environments, allowing for additional cost reduction."
—TeraNova Consulting Group's Natasha Royer Coons

Channel Opportunities. Wireless opportunities extend far beyond equipping companies employees with devices and calling plans — though that certainly remains an option. Most of our panelists pointed to a more value-added mobility practice that included managing the mobile life cycle, policing BYOD environments and extending applications to mobile devices — often via the cloud.

"The integration of wireless, BYOD, mobile applications and cloud-based solutions to the customer's business will offer channel partners the opportunity to either expand into professional services or increase their professional services revenue."
—AT&T

"Partners who can build solutions that offer a variety of ways to share voice and data across a range of devices will be busy in 2013. But as you open up the network to new users, ensuring you have the right technologies to protect corporate assets is critical."
—Motorola Solutions' Juliann Larimer

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