Outlook 2013: IP Communications

By Khali Henderson and Kelly Teal Comments

Convergence, Cost Savings & Cloud Push VoIP, SIP, MPLS Sales

The move away from legacy TDM technologies and toward IP-based communications (VoIP/SIP/MPLS) continues in earnest — both in the WAN and the LAN. Businesses are taking advantage of the IP infrastructure offered by carriers at the access and transport levels for converged voice and data communications between locations, data centers and their customers and suppliers. At the same time, they are bringing these synergies down to the desktop — and increasingly, mobile device — with the implementation of IP-based telephony systems. This migration will continue to present an opportunity for channel partners, especially as businesses move beyond VoIP to unified communications, video collaboration and cloud services.

Market Opportunity. The global VoIP services market is projected to grow at a compound annual growth rate of 7.1 percent between 2011 and 2015, according to a June 2012 report from research firm TechNavio. One of the drivers for this adoption is the increasing use of SIP, the firm found. Meanwhile, IP MPLS VPNs also are expected to record a 7.1 percent CAGR globally during the 2011-2015 period, fueled by video conferencing, TechNavio said in April 2012. Finally, Cisco Systems Inc. said in its 2012 Visual Networking Index that business IP traffic will grow at a CAGR of 22 percent from 2011 to 2016, due mostly to more video communications in the enterprise.

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