Company: Windstream Communications
Title: District Dealer Manager
Years in position: 9
Years in channel: 11
Annual revenue responsibility: $120,000 in new monthly revenue
Main channel goal: “My goal is to help my channel partners achieve their goals! With every partner, I want to take the time to custom design a program that will allow them to succeed with Windstream based on their strengths and needs. There is no better feeling for me than to see a partner grow and hit the next level with my program."
Biggest challenge: “The channel is killing itself by continually settling for less and less revenue. We are selling in an age where the average price for core access services are dropping by large percentages every year. What is an agent going to do when PRIs and T1s are $1.99 per month? The answer is to learn to build value with added services such as hosted PBXs and network security, as well as embracing Ethernet and SIP as the new means of access for their customers. These newer products are the keys to better service, higher residuals and happier customers. The challenge is getting the agent community to educate themselves and move beyond the same old products."
Hobbies: Fantasy football, movies, concerts
Special Car: My pride and joy, a 2008 Mustang California Special GT
Favorite weekend activity: Watching my beloved OU Sooners kick some tail
Voted “Most Likely" to: Start a rock band
What agents say about Chris:
“I am nominating Chris Shubert from Windstream due to the outstanding service that he offers our company. Chris is very precise in his work and makes himself available when needed most. He has in depth company and industry knowledge that makes him a huge asset to our sales team."
—Mike Samos, Sr. Account Manager, TCEG
“Chris and his team are the best I work with. Paperwork and installs are clean and hassle-free. Their follow-up is amazing. I wish I had a Chris at every company I work with! No kidding."
—Marilyn Dooley, Owner, Telco Management Group