Title: President
Years in current position: 10
Years with current company: 12
Years in the indirect channel: 16
Past jobs in the indirect channel: Prior positions specifically in the channel were at Sprint, ATT Wireless (based on acquisition), FaxNet and TNCI.
Main channel goal: “TNCI’s primary objective within the channel is to redefine the carrier-agent partner relationship. As carrier focus has changed within the channel over the last several years, it has made it clear that there is both need and opportunity to re-establish expectations for partner relationships. Across the board, major carriers, with no prior notice, have taken action to increase rates, decrease compensation opportunity and terminate relationships with resellers and agents. All this in spite of partners having generated billions of dollars in channel revenue for these carriers while their hard costs of providing service haven’t changed. The treatment that we have all received from the major carriers makes it clear that there is tremendous opportunity for growth and success that must count on thorough planning, communication and mutual respect.”
To what extent do you, personally, show leadership within the companies you have worked for, the business community at large, the communications industry and the channel? “I believe in leadership by example and therefore diligently pursue openness and honesty in each interaction with my TNCI team, our agent partners, our carriers, and my industry colleagues. I am keenly aware of the value of the TNCI Agent community, many of whom have been TNCI agents for 10+ years.”
Favorite band: Aerosmith
What others are saying about Brian:
“Brian Twomey has been instrumental in the development and success of our telecommunications agency. One of his primary strengths is that he truly listens to his agents, internal employees and customers. As a result, he is able to clearly define our needs and develop a plan that continually allows us to be successful while accommodating an ever-changing industry environment. He is tireless and creative in his all of his efforts on our behalf. Of all the people we interact with in our agent portfolio, we are most pleased with the work Brian does every day to establish a true and innovative partnership between Method One Communications and TNCI.”
— Kent C. McMillion, President, Method One Communications LLC, master agent