Case Study: RideNow Powersports Turns to XO for Nationwide IP Solution

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Formerly known as the Arizona Motorsports Group, RideNow Powersports has grown rapidly in the last few years and now has 29 dealerships in Arizona, Florida, Nevada, New Mexico, North Carolina and Texas, employing more than 1,600 people. RideNow has been touted by industry leaders as the largest and most professionally operated Powersports dealer group in the country. Motorcycles, ATVs and watercraft are synonymous with good times. RideNow Powersports believes buying them should also be a fun, friendly experience. RideNow Powersports shares its passion for the sport by offering the latest and greatest products at the best prices, paired with the best customer service, value and convenience in an effort to achieve total customer satisfaction.

The Challenge:

The challenge was to implement a nationwide MPLS IP VPN solution connecting 32 locations nationwide, capable of supporting RideNow Powersports point-of-sale applications and migration to VoIP.

“We knew we had to simplify our network and streamline our locations in order to save money and ensure our point-of-sales information was properly captured,” said Joe Hennessy, director of information technology at RideNow Powersports.

Until RideNow engaged XO Communications for its network solution, all of the stores had different types of legacy systems, including cable, DSL and T1-based services. The arrangement made management of the network a time-consuming and expensive task, while different locations had trouble communicating sales information and transactions to headquarters.

The Solution:

The solution was XO MPLS IP VPN, connecting all of RideNow Powersports’ locations over a single IP network, driving cost savings, enabling its new VoIP platform and augmenting all of its point-of-sale operations.

“XO offered expert management and an MPLS IP VPN solution that was scalable and affordable. With it, we can now concentrate on making sales and serving our customers as opposed to worrying about our network,” said Hennessy.

The Results:

XO MPLS IP VPN provides faster data speeds than RideNow had with its legacy networks, enabled the company’s migration to VoIP, and delivers improved cost-efficiencies by converging voice and data traffic over a single IP network infrastructure. RideNow estimates that it has been able to reduce network administration time and costs by 22 percent due to its ability to consolidate all network operations over the XO MPLS IP VPN solution. In addition to the wide area networking solution provided by XO, RideNow is also benefiting from XO’s broadband wireless capabilities for disaster recovery applications. XO has established a 100mbps broadband wireless connection directly to RideNow’s headquarters, which provides an additional layer of network redundancy in the event that its wireline connection is unavailable.

XO MPLS IP VPN offers businesses and large enterprises a secure, intelligent and managed network to connect offices, customers and partners and converge a wide range of voice, video and data applications over a single IP network infrastructure. XO MPLS IP VPN provides a wide range of access options to connect locations and flexible classes of services to prioritize Internet, intranet, extranet, voice, video and mission-critical business applications — all over a single, high-performance application-aware IP network.

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