(From left to right) Michael Crimmins, vice president, North American sales, iBasis; Robert Brejcha, vice president, MCI; Judy Reed Smith, CEO, Atlantic-ACM; Kathryn Morrissey, president, global wholesale, AT&T; Sherry Charles, vice president, wholesale markets, AT&T; Dave Falter, vice president, Sprint |
ATLANTIC-ACM, a telecommunications industry research and consulting firm, delivered its 2005 Global Wholesale Carrier Excellence Awards at the CompTel/ASCENT Fall Convention and Expo.
The awards, presented by ATLANTIC-ACM CEO Dr. Judy Reed Smith, were based on results from the 2005 edition of ATLANTIC-ACM’s Global Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers from ratings by their resale customers. Carriers were rated on billing, provisioning, network, customer service, sales representation, products and pricing.
iBasis Inc. took top honors for billing and provisioning. iBasis also tied with MCI Inc. for the top ranking in customer service, AT&T for sales representation and Sprint for products. Telefonica S.A. led the pack for pricing. The Spanish carrier tied with MCI on network quality.
The winners were as follows:
- Billing: iBasis
- Provisioning: iBasis
- Network: Telefonica, MCI
- Customer Service: MCI, iBasis
- Sales Reps: AT&T, iBasis
- Products: Sprint, iBasis
- Pricing: Telefonica
| Links |
| AT&T www.att.com ATLANTIC-ACM www.atlantic-acm.com iBasis Inc. www.ibasis.com MCI Inc. ww.mci.com Sprint www.sprint.com Telefonica S.A. www.telefonica.com |
