• Sales Reps Take Sprint to Court
    Alleged computer problems shorted thousands of Sprint Nextel (S) retail sales reps out of an estimated $5 million in commissions, according to a suit filed by the affected employees. The impact is so wide-reaching that the case has been certified as a class-action ...More
    November 26, 2008 Posted in News
  • Samsung Omnia Comes to Verizon Wireless
    And the touchscreen smartphone hits keep on comin’. On Tuesday Samsung and Verizon Wireless took the wraps off the Omnia, a Windows Mobile 6.1-based 3G handset.Full HTML browsing, Wi-Fi, GPS and Microsoft ActiveSync for e-mail are but a few of the features in the $250 ...More
    November 25, 2008 Posted in News
  • New Tool Could Give Agents Sales Advantage
    In trying to solve its own marketing communications issues, a group based in Fort Myers, Fla., Genesis Global Technologies, has developed an online sales tool, Sales Advantage, to communicate and engage with clients and prospects. Sales Advantage incorporates CRM and sales ...More
    November 25, 2008 Posted in News
  • Cypress Unveils Hosted VoIP, UC Failover Options
    Cypress Communications is now offering multiple failover solutions for its C4 IP hosted VoIP and hosted unified communications solution, which are available through Cypress’s channel partners. C4 IP has been enhanced with three failover options: VoIP failover, VoIP ...More
    November 25, 2008 Posted in News, Voice over IP (VoIP)/IP Telephony
  • PHONE+ POLL: Should Carriers Offer Deal Registration?
    Should carriers offer deal registration? ( polls) ...More
    November 25, 2008 Posted in News
  • ATCOM VP Receives Regional Award
    Rhonda Morgan, vice president of ATCOM Business Telecom Solutions, has been named a 2008 Mover and Shaker by Business Leader magazine.The Movers and Shakers award honors up-and-coming business leaders in the Charlotte, N.C. community. With more than 19 years of experience ...More
    November 25, 2008 Posted in News
  • Interactive Intelligence Adds Contact Center SMS
    Interactive Intelligence Inc. (ININ), a unified communications package provider, is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features, available by ...More
    November 25, 2008 Posted in News
  • Level 3 Rolls Out Enterprise Voice to Channel
    Big bandwidth has been the primary push for the Level 3 Communications Inc. Business Partner Program, but earlier this month it rolled out enterprise voice products to the channel, one of several recent initiatives cited as evidence of the carrier’s commitment to its ...More
    November 25, 2008 Posted in News
  • Cisco Headed for Week-Long Shutdown
    Cisco Systems Inc.(CSCO) will save $1 billion by shutting down for one week at the end of this year.The San Jose, Calif.-based networking giant is imposing a mandatory shutdown from Dec. 29, 2008-Jan 2, 2009.There will be some exceptions to the closure, including technical ...More
    November 24, 2008 Posted in News
  • Integra Telecom Taps BillSoft for Tax Management
    BillSoft Inc. has announced that Integra Telecom Inc., a facilities-based carrier, has selected BillSoft’s EZTax product line to tax its communications services. EZTax integrates with Integra’s existing billing system to calculate numerous jurisdictional taxes ...More
    November 24, 2008 Posted in News