• ICC/USF Reform Off FCC’s December Plate
    The FCC on Wednesday released the tentative agenda for its Dec. 18 meeting and any items pertaining to intercarrier compensation/Universal Service Fund (ICC/USF) reform were conspicuously absent. Commissioners last month pushed to move overhaul discussions to December so ...More
    December 3, 2008 By Kelly Teal Posted in News
  • Cisco Sued over Alleged Antitrust Practices
    Cisco Systems Inc. (CSCO) is the target of yet another lawsuit – this time alleging the networking giant engages in antitrust practices. Specifically, Multiven Inc., a network maintenance and consulting services firm, filed suit Tuesday, claiming Cisco prevents ...More
    December 3, 2008 Posted in News
  • EFF Goes to Court Against Big Brother
    The Electronic Frontier Foundation (EFF), intrepid crusaders that they are, argued against retroactive telco immunity yesterday in court, even though the judge said the opposition should be presented to Congress, not in the judicial system.Huh? Doesn’t every other ...More
    December 3, 2008 Posted in News
  • PHONE+ POLL: Is the Carrier or the Agent Responsible for Marketing?
    Is the carrier or the agent responsible for marketing? ( surveys) ...More
    December 3, 2008 Posted in News
  • iPhone Only Reason Smartphone Segment Is Growing
    Sales of the iPhone have been close to meteoric in some markets, a fact that is bolstering overall numbers for the smartphone market in the face of sluggish performances from the iPhone’s competitors. In fact, if the iPhone didn’t exist, the smartphone market ...More
    December 2, 2008 Posted in News
  • Interactive Intelligence Adds SMS to Contact Center Suite
    Interactive Intelligence (ININ) announced it is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features are designed to help contact centers increase customer ...More
    December 2, 2008 Posted in News
  • Ring2 Debuts Blast Conferencing Service
    Ring2 Conferencing has announced the launch of Ring2Blast, an enhancement to its conferencing platform that allows the user to simultaneously dial out to a predetermined participant list with just a few clicks from Ring2’s Web portal, or remotely from a BlackBerry or ...More
    December 2, 2008 Posted in News
  • Despite Economy, IT Pro Jobs Still Available
    The country may be hemorrhaging jobs, but IT professionals can still find work if they look hard enough.A new poll of CIOs shows the need for IT professionals remains stable, despite poor economic conditions. Twelve percent of CIOs in the Robert Half Technology IT Hiring ...More
    December 2, 2008 Posted in News
  • Group to Obama: Give Us National Broadband Policy
    As President-elect Barack Obama prepares to take office, a group of 55 entities is calling on him to tackle broadband policy. They want a national roadmap for deployment, with details, including open access to the Internet, rights for network operators, a competitive ...More
    December 2, 2008 Posted in News
  • Take an Aspirin: Recession is Official
    Grab the aspirin, shred the 401(k) statements and turn the TV to a feel-good station: The recession ain’t going anywhere, so it’s best to get away from the bad news for a while. The nation found out yesterday that we’ve been in a recession for a year ...More
    December 2, 2008 Posted in News