• Cypress Unveils Hosted VoIP, UC Failover Options
    Cypress Communications is now offering multiple failover solutions for its C4 IP hosted VoIP and hosted unified communications solution, which are available through Cypress’s channel partners. C4 IP has been enhanced with three failover options: VoIP failover, VoIP ...More
    November 25, 2008 Posted in News, Voice over IP (VoIP)/IP Telephony
  • PHONE+ POLL: Should Carriers Offer Deal Registration?
    Should carriers offer deal registration? ( polls) ...More
    November 25, 2008 Posted in News
  • ATCOM VP Receives Regional Award
    Rhonda Morgan, vice president of ATCOM Business Telecom Solutions, has been named a 2008 Mover and Shaker by Business Leader magazine.The Movers and Shakers award honors up-and-coming business leaders in the Charlotte, N.C. community. With more than 19 years of experience ...More
    November 25, 2008 Posted in News
  • Interactive Intelligence Adds Contact Center SMS
    Interactive Intelligence Inc. (ININ), a unified communications package provider, is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features, available by ...More
    November 25, 2008 Posted in News
  • Level 3 Rolls Out Enterprise Voice to Channel
    Big bandwidth has been the primary push for the Level 3 Communications Inc. Business Partner Program, but earlier this month it rolled out enterprise voice products to the channel, one of several recent initiatives cited as evidence of the carrier’s commitment to its ...More
    November 25, 2008 Posted in News
  • Cisco Headed for Week-Long Shutdown
    Cisco Systems Inc.(CSCO) will save $1 billion by shutting down for one week at the end of this year.The San Jose, Calif.-based networking giant is imposing a mandatory shutdown from Dec. 29, 2008-Jan 2, 2009.There will be some exceptions to the closure, including technical ...More
    November 24, 2008 Posted in News
  • Integra Telecom Taps BillSoft for Tax Management
    BillSoft Inc. has announced that Integra Telecom Inc., a facilities-based carrier, has selected BillSoft’s EZTax product line to tax its communications services. EZTax integrates with Integra’s existing billing system to calculate numerous jurisdictional taxes ...More
    November 24, 2008 Posted in News
  • Identity Crisis: Nokia Plans MVNO
    When you think “Nokia,” what pops into your head? Hopefully, “handsets.” That’s considering that Nokia remains the worldwide leader in market share. But Nokia is expanding its focus into the services area, with the latest news being its plans ...More
    November 24, 2008 By Tara Seals Posted in News
  • deltathree Struggles Make Us Ask: Can We Help Ya?
    delta, delta, delta, can we help ya, help ya, help ya?Forgive us. Slight SNL flashback. Anyhoo, the question still stands. Wholesale VoIP provider deltathree Inc. is suffering more hard times. The company was delisted from the Nasdaq earlier this year; its third-quarter ...More
    November 24, 2008 Posted in News, Voice over IP (VoIP)/IP Telephony
  • NEC Unified Intros Portfolio Managers, Leadership
    NEC Unified Solutions Inc. has established a Portfolio Management Team (PMT) under the leadership of Jay Krauser to strengthen and broaden the solutions NEC provides to customers, assist NEC channels with the distribution of these products, and provide a single interface ...More
    November 24, 2008 Posted in News