Case study: The fluctuating number of employees, their ability to work remotely and custom corporate applications challenged the IT staff at a large contact center to provide a secure, compliant and consistent desktop. ...More
While some partners have become proficient in making the total cost of ownership argument for cloud infrastructure or hosted VoIP, building a compelling TCO for cloud desktops is proving ... well, more cloudy. ...More
The number of agents reporting that Ethernet accounted for 21 percent or more of their annual revenue rose significantly year over year, from three in 10 in 2011 to nearly five in 10 in a year later. ...More
With the saturation of smartphones and tablets should come a change in your marketing practices. Angela Leavitt and Brian Leonard of Mojo Marketing show you how the way you design your website, email newsletters and more is changing rapidly.